please add to this list

 http://www.useit.com/alertbox/20000319.html

http://www.paperprototyping.com/

http://www.useit.com/papers/heuristic/

http://www.infodesign.com.au/usabilityresources/design/scenarios.asp

http://www.pages.drexel.edu/~zwz22/CognWalk.htm

personas

Usability Testing of a Large, Multidisciplinary Library Database: Basic Search and Visual Search

Jody Condit Fagan. Information Technology and Libraries. Chicago: Sep 2006. Vol. 25, Iss. 3; p. 140 (11 pages)